After signing up, click "Create Event" in your dashboard. Fill in your event details (name, date, location, description), upload images, set up your tickets with pricing, and publish when ready. You can preview your event page before publishing.
Yes! Our free Starter plan includes 1 event per month with up to 50 attendees. No credit card required to get started. When you need more, you can upgrade to a paid plan anytime.
The free Starter plan includes 1 event per month, 50 attendees max, basic analytics, email confirmations, QR check-in, and no support. Perfect for small events and testing the platform.
Yes! Karibisha supports multi-day events with different sessions, speakers, and schedules. You can create detailed agendas and assign sessions to specific days and times.
Absolutely! Upload your logo, banner images, and customize colors to match your brand. Professional and Enterprise plans offer white-label options to remove Karibisha branding and use your own domain.
Go to your event's "Speakers" section and click "Add Speaker". Fill in their name, bio, photo, social links, and assign them to sessions. Speakers will be displayed on your public event page.
Yes! Create unlimited ticket types like VIP, General Admission, Student, Early Bird, etc. Set different prices, quantities, and sale periods for each ticket type.
Create promotional codes with percentage or fixed amount discounts. Set usage limits, expiry dates, and apply codes to specific ticket types. Track code usage in your analytics dashboard.
When your event sells out, visitors can join the waitlist. If tickets become available (due to cancellations or added capacity), waitlisted people are automatically notified by email in order of sign-up.
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and mobile money options worldwide through our secure payment partners Stripe and Paystack. All transactions are PCI-compliant and encrypted for maximum security.
Event proceeds are typically transferred to your bank account or mobile money within 5-7 business days after your event ends. You can track pending and completed payouts in your dashboard.
Starter plan is free forever. Growth is $40/month for 2 events. Professional is $60/month for 10 events. Business is $199/month for unlimited events. Payment processing fees (2.9% + $0.30 per transaction) are separate and charged by payment providers.
Refund policies are set by event organizers. As an organizer, you control your refund policy and can process refunds through your dashboard. Karibisha service fees are non-refundable.
Use our mobile app (iOS/Android) or web-based scanner to scan QR codes on tickets. Check-in works offline and syncs automatically. You can also manually check in attendees by searching their name.
Yes! Add team members as co-hosts with customizable permissions. They can help with check-in, manage attendees, view analytics, and more—without accessing financial information unless you grant permission.
Yes! We have iOS and Android apps for both organizers and attendees. Organizers can manage events and check in attendees. Attendees can browse events, purchase tickets, and access their tickets offline.
Go to the "Communications" section in your event dashboard. Create email campaigns, segment your audience, use templates, and schedule emails. Track opens, clicks, and engagement in real-time.
Yes! Export your attendee list, registration data, and analytics to CSV or Excel format anytime. All data belongs to you and can be downloaded from your dashboard.
Yes! We integrate with Mailchimp, Zapier, Google Analytics, Facebook Pixel, and more. Professional and Enterprise plans get access to our API for custom integrations.
Absolutely. We use SSL/TLS encryption, secure cloud hosting, regular security audits, and PCI-compliant payment processing. All data is backed up daily. We're GDPR compliant and follow industry best practices.
Email support@karibisha.events or call +254 725 308 043 (Monday-Friday, 9 AM - 6 PM EAT). Free users get email support within 48 hours. Professional and Enterprise customers get priority support with faster response times.
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period. No refunds for partial months, but you can always reactivate later.